Designing AI-Driven User Memory for Personalization
Original URL: https://www.zillow.com/tech/designing-ai-driven-user-memory-for-personalization/
Article Written: July 30, 2025
Added: November 4, 2025
Type: tech2
Summary
The article discusses Zillow's innovative approach to personalization in the real estate market through AI-driven user memory. It emphasizes the importance of understanding user preferences and adapting to their evolving needs over time. The article outlines how Zillow combines batch and real-time data processing to create a dynamic user memory that enhances the home shopping experience. Key components include recency and frequency of user interactions, flexibility in preferences, and predictive modeling to anticipate user needs.